DA SmartQuest for Windows PC is now officially released with on-device AI! Learn More.
Introducing DA DRIVE ANALYZER
DA Drive Analyzer® is a service that monitors the health of your storage drives, predicts drive problems, and alerts you to impending drive failures. With this service, you can view a wide variety of drive health metrics gathered from S.M.A.R.T. and other health logs. And when either our AI or threshold-based system detects abnormal drive activity, the service will issue alerts so you can identify vulnerable drives and protect your data in advance.
At a Glance
PC APPLICATIONS
DA SMARTQUEST (UPLOADER + DASHBOARD)
This app uploads drive health data from your Windows PC for analysis and displays drive health prediction results. Also provides the option to generate health predictions completely on your PC (offline) using an on-device AI.
Get the license here.
App download will be available upon license checkout.
DA MONITOR (DASHBOARD)
This app lists alerts from multiple systems and user accounts.
Download it here.
NAS APPLICATIONS
QNAP NAS APP (UPLOADER + DASHBOARD)
QNAP NAS devices can upload their drive health data and view alerts using DA Drive Analyzer’s app for QNAP QTS.
Download it from App Center in QTS.
Get the license here.
ASUSTOR NAS APP (UPLOADER + DASHBOARD)
ASUSTOR NAS devices can upload their drive health data and view alerts using DA Drive Analyzer’s app for ASUSTOR ADM.
Download it from App Central in ADM.
Get the license here.
ONLINE DASHBOARDS
DA PORTAL (DASHBOARD)
This online dashboard displays alerts and detailed health metrics from your drives. Login to the version of DA Portal for your system type under the DA Portal dropdown menu at the top of this page.
KEY FEATURES
- AI-Based Drive Failure Alerts based on advanced machine learning algorithms.
- Threshold-Based Alerts such as S.M.A.R.T. trips and excessive drive and system metrics defined by experts.
- Fault Alerts based on thresholds defined by QNAP (available for QNAP NAS users).
- Detailed Health Metrics from S.M.A.R.T, plus various additional drive and system logs.
DA Drive Analyzer 2.0 Latest Updates:
- AI-Based Drive Failure Alerts based on advanced machine learning algorithms. Available for SATA, SCSI/SAS, and NVMe after just 1 day of health data analysis.
- Threshold-Based Alerts such as S.M.A.R.T. trips and excessive drive and system metrics defined by experts.
- Detailed Health Metrics from S.M.A.R.T, plus various additional drive and system logs.
WHY USE AI?
SUPPORTED MODELS
ADDITIONAL QUESTIONS
How can I start using DA Drive Analyzer?
You can start using DA Drive Analyzer by following these simple steps.
Do I need to be connected to the internet to use DA Drive Analyzer?
DA Drive Analyzer requires an internet connection to work for drives connected to NAS devices, using applications such as the QNAP NAS App and the ASUSTOR NAS App to deliver the service.
DA Drive Analyzer can work offline for PCs using DA SmartQuest. When the DA SmartQuest PC application is installed in Standalone Mode (as opposed to Cloud Mode) it generates health predictions using an on-device AI that is included with the application, as well as threshold-based alerts. However, other features such as detailed drive health metric displays require an internet connection and can only be accessed when the application is installed in Cloud Mode.
Why is DA Drive Analyzer giving me one type of alert, such as Threshold-Based Alerts, but not another, such as AI-Based Alerts?
Each alert is generated using an independent mechanism, so a drive may receive one type of alert, but not another. For example, a drive may have a particular health indicator that goes above a certain threshold once, triggering a threshold-based alert for that drive. However, the subtle pattern of that drive’s health indicators over time may be deemed by our AI as innocuous, therefore an AI alert may not be triggered for that drive.
If only the Drive Health Prediction or Symptom Radar Chart features show drive problems, but not the other, which one should I listen to?
Both the Drive Health Prediction and Symptom Radar Chart are powered by AI algorithms. However, the Drive Health Prediction feature is meant to be the primary method of determining which drives are at-risk, while the the Symptom Radar Chart is primarily meant to be a way to explore the root causes of drive problems by characterizing the drive’s health along 5 symptom axes.
Can my drive return to a healthy state after being predicted as at-risk by DA Drive Analyzer's AI?
It is possible for a drive to return to a healthy state after being predicted as at-risk by DA Drive Analyzer’s AI. While we tune the AI to have a low false positive rate, some false positives are still possible -as is the case with any AI algorithm. Additionally, if the drive’s environmental factors, such as the amount of vibration in the drive’s enclosure, change, a drive that was previously in danger may no longer be so.
What should I do if I receive an alert from DA Drive Analyzer?
If you receive an AI-based at-risk prediction from DA Drive Analyzer, we recommend that you back up your data. And if you have mission-critical operations depending on the at-risk drive, we recommend that you have a replacement drive ready in case the drive becomes unusable.
If I receive an alert, how long does my drive have before it fails?
About half of drives labeled at-severe-risk are removed by users by 60 days after initially receiving the label. About half of drives labeled at-moderate risk are removed by the user by 125 days after receiving the label.
Where can I find my license keys purchased from ULINK DA Drive Analyzer?
You can find license keys purchased from ULINK DA Drive Analyzer (ulink-da.com) in one of two ways:
1. From the ULINK DA webpage, login to My Account by clicking on the LOG IN link on the top right corner of the page and filling in your login info. Click on Orders. Click on a specific Order. Find your license key.
2. Find your license key from your order confirmation email, subject: “Your ULINK DA Drive Analyzer order is now complete”.
What is the difference between DA SmartQuest and DA Monitor?
DA SmartQuest and DA Monitor are both apps that run on your PC. A key difference, however, is that DA SmartQuest can generate and display drive failure predictions by itself, whereas DA Monitor displays drive failure predictions generated by DA SmartQuest or another app. DA SmartQuest operates as a paid subscription service, whereas DA Monitor can be downloaded and used by anyone for free.
How can I try DA Drive Analyzer for free?
You can try DA Drive Analyzer for free on Windows PC and ASUSTOR NAS by downloading a one-month trial license from our Shop page. QNAP NAS users can use DA Drive Analyzer for free without time limits for one drive when they install the DA Drive Analyzer App for QNAP NAS.
What causes storage drives to fail?
Drives can fail for a number of reasons. For HDDs, the magnetic disks may accumulate physical damage over time as dust and debris impact the disk surface due to the high speed movements of the disks. The read/write head may scratch the disk if the drive experiences too much vibration or impact. Mechanical components may degrade over time. For SSDs, their memory cells will fail after a finite number of writes, and their controller may be damaged by electrical or heat issues.
How can I check the health of my storage drive?
DA Drive Analyzer lets you check the health of your storage drives by alerting you when drives become vulnerable to failure, using both AI and threshold-based alerts. It also shows you detailed drive health metrics, such as S.M.A.R.T. attributes and other metrics not covered by S.M.A.R.T., so that you can better identify the cause of drive health issues.
1) Search your question in our Help Bar.
2) Fill out a Contact Us form (a link to the form will appear after searching for any article within the Help Bar).
3) Explore articles in DA Help Center.